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Customer Care Representative

Customer Care Representative

Job Information

  • Location:
    Dublin, Dublin
  • Job Status/Type:
    Full Time
    Permanent
  • Reference Code:
    JO-1611-342945_4
  • Contact:
    Louise O'Kane

Customer Advisor - Graduate positions

Dublin

Recently graduated and looking to embark on a new career path? Irelands leading bank is recruiting and want motivated and bright graduates to join their successful team. This opportunity will offer you access to managers who are interested in your personal and professional development. With funding for industry relevant exams, a subsidised canteen, excellent culture and award winning training systems you need to keep reading below

The ideal candidate

  • Holds a Level 8 Degree
  • Motivated to pursue a career in banking
  • Be an ambassador for the banks ‘Easy’ phone and internet banking  
  • Excited by the future of banking and the rapidly changing landscape
  • Customer empathy and an innate drive to help people
  • Takes pride in their ability to communicate and build rapport
  • Bright and keen to work in a dynamic work environment
  • Is proud of their strong work ethic and will become a valued colleague and team member
  • BE AWESOME :) 

Role requirements

 

  • Providing world class customer care and providing clear solutions to inbound customer queries
  • Ability to lead generate sales and reach sales targets
  • Promoting the brands 'Easy' strategy continuously to transition customers across to online and phone banking.
  • Performing in line with indicators of world class customer service
  • Become a ‘bank expert’ with detailed knowledge of products, services and digital offering
  • Positively contributing to team meetings and culture

 

Interested? - Next steps

 

Please send an updated copy of your CV to Louise.okane@cpl.ie if you are interested in discussing this opportunity or call me on 01-6146045 for a confidential chat.

 

Cpl is Ireland's largest permanent, temporary and contract recruitment agency. We operate in the following sectors and our clients consist of Blue Chip companies throughout Europe.
  • IT
  • Science
  • HR
  • Engineering
  • Telecoms
  • Pharmaceutical
  • Retail
  • Healthcare
  • Finance
  • Sales
  • Multilingual
  • Office
  • Banking
  • Marketing
  • Supply Chain
  • Support / admin

We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs to allow us to find the right job for our candidates and the right candidates for our clients.