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Application Support Level 1


Application Support Level 1

Location: Dublin South, Dublin
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This is a great learning opportunity with competitive daily rates and potential for contract extension and career advancement.

You will be responsible for the following:
  • Support and maintenance of business applications
  • Oracle & Microsoft SQL Server database management and maintenance
  • Linux server support and maintenance
  • Analyse errors encountered on applications/systems and determine appropriate action
  • Ensure reported errors are resolved
  • Develop and maintain application reports (IBM Cognos Report Studio; Custom SQL etc.)
  • Compliance with the clients standards for IT comprising daily, weekly and monthly compliance activities
  • Document, track and verify implementation of changes to business applications
  • Maintain and develop procedures for operational activities
  • Communicating with other departments and 3rd party vendors to ensure SLA's are met
  • Support required outside normal working hours when critical business application failure occurs only - otherwise no roster for outside normal working hours

Does this sound good to you? If so do you have the following skills and qualifications:
  • BSc in Software Engineering or related
  • Knowledge of Windows Server, UNIX/Linux and Microsoft Office applications
  • Good command of SQL
  • A good understanding of the Visual Basic, VBScript, VB.Net or C# languages
  • Familiarity with ASP.net, HTML advantageous
  • Ability to troubleshoot application issues through a combination of transaction review, error log review & database interrogation.
  • Able and willing to learn complex business processes
  • Ability to work collaboratively across project teams
  • Ability to prioritise and co-ordinate work

If you would like to apply for this position, or would like further information, please contact Niall Roche in confidence on 01 6533226 or or click the appropriate links.
job summary
  • Job Type:
    Full Time
  • Work Experience:
    2+ years
  • Industries:
    Computer/IT Services
  • Occupation:
    Desktop Service and Support
  • Education level:
  • Career level:
    Experienced (Non-Manager)
  • Job Category:
    IT/Software Development
  • Posted:
  • Reference code:

About itContracting

itContracting are a specialist provider of contract, permanent and temporary staff to the IT Industry in Ireland; sourcing and placing resources across the entire IT spectrum. The organisation boasts a trusted team of qualified IT recruiters, who, along with the interview process, technically screen and rate all potential candidates before referring to clients.

itContracting also deliver IT-based projects for clients end to end. Deploying their own program and project management teams to design and deliver standard and complex IT projects, the company is a full service resourcing entity. Clients can also avail of a full suite of service desk offerings that can be deployed on-site or remotely in itContracting’s head office, depending on client requirements.

itContracting are members of the National Recruitment Federation and adhere to the standards and codes of practice of the Irish recruitment industry. itContracting is part of the Evros Technology Group, a full service IT solutions company, operating since 1989.
contact usNiall Roche
Email: Apply by Email