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Customer Service Representativ...

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Customer Service Representative
  • Company:
  • Location:
    Dublin North, Dublin
  • Salary/Wages:
    25,000.00 - 25,000.00 €  per year

Job Description:

Customer Service Representative

North Dublin organisation are seeking an enthusiastic, energetic and customer focused individual to join their operations as a Customer Service Representative.

As the right person for the job you will have excellent communication, cusotmer service and people skills combined with a strong history in customer service and strong office administration skills (Word, Excel and PowerPoint).  

In this role you will be:

  • Liaising with customers, clients and engineers
  • Assisting with the maintenance KPIs, metircs amd service levels
  • Management of order book to ensure customer requirements are being met
  • Management order process from
  • Assisting with a range of client queries - be first point of contact
  • Ensuring excellent customer service is offered to all sites and clients
  • Using various information technology and administration systems
  • Performing general administration duties as required

 

For this role you must have:

  • Strong Microsoft Office skills (Word, Excel and PowerPoint)
  • A strong, proven customer focus and customer service experienc
  • Ideally - experience in a call centre setting - able to deal with high pressure
  • SAP / Oracle experience
  • Ideally - a car or able to commute through North Dublin

 

You will be given extensive product and system training - allowing you to become an expert in the field!

If this sounds like you, please forward your CV to fjoyce@sigmar.ie and you will be responded to in due course.

About Sigmar

Sigmar Recruitment Consultants Ltd. opened for business in March 2002 and has since grown to be one of Ireland's best known and most successful Recruitment Agencies. Sigmar employs over 100 staff in five offices in Dublin, Cork, Galway and Warsaw.

Our specialist consultants recruit for temporary, permanent and contract positions across the following areas: Accountancy, Banking & Financial Services, Construction & Property Services, Engineering, HR, IT, Insurance, Legal, Life Sciences, Marketing, Multilingual, Office Support, Sales and Supply Chain.

Sigmar Recruitment were proud winners of "Recruitment Agency of the Year (Large) at the 2013/2014 and 2012/2013 National Recruitment Federation Awards."

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