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French Customer Service

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French Customer Service

Customer Service - French

Your new company
Is a growing Multinational Company based in Cork.

Your new role
This position is a work from home position. It is essential that you are based in Cork as training will be onsite.
You will be responsible for answering inbound calls and emails within quality and time-bound service levels agreed. You will support all types of customers from individuals up to the large international corporations. You will have own resolution of each case from A to Z where you will be responsible for escalating challenges. You will have to maintain a high level of discretion and reliability as to all issues faced by customers

What you'll need to succeed
In order to be considered for this role you need to speak French and English fluently.
You need to have a have a dedicated work space which is not shared, you need to live in an area with High Speed Internet access (minimum 4mb) as well as having a land-line dedicated to the company during working hours.
It is essential that you are living in Cork, as the first number of weeks training will be based in the Cork office
You also need to have excellent interpersonal skills, with the ability to communicate with customers effectively.
You need to be self-disciplined, diligent, proactive and detail oriented.
You also need to be available to start work April 18th.

What you'll get in return
You will get a permanent position in a growing multinational that offers excellent benefits and career progression

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Meadhbh now on 021 4648197
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Hays jobinfo
  • Company
    Hays Ireland
  • Location
    Cork, Cork
  • Salary
    24,960.00 - 24,960.00 €  per year
  • Job Status/Type
    Full Time Permanent
  • Job Category
    Customer Support/Client Care
  • Occupation
    Call Centre
  • Education Level
  • Industries
    Business Services - Other
  • Reference Code
  • Contact
    Meadhbh Crowley
  • Posted
jobinfobtm img
Hays is the leading global specialist recruitment group, and the market leader in the UK and Australia. We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.At Hays, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.